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Community Member
Mgreen82
Community Member
April 8, 2026
Question

payment issue

I tried to make payment but your system said “oops something went wrong please try again” it did it twice

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    April 8, 2026

    Hi ​@Mgreen82,

     

    Thanks for your message.

     

    We’re sorry to hear that you’re having trouble making payments, and we understand how disappointing this can be.

    Please note that you can also make your payment via our payment lines below. If you continue to experience the same issue, please let us know so we can assist you further.

    Thank you for your patience and understanding:

     

    03330030001

    03330037777

     

    Thanks,

    Kwanele

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