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payment plan to reconnect my phone

  • April 11, 2026
  • 1 reply
  • 2 views
S
Community Member

Hi I’m getting paid on Wednesday (15th) can I make a payment agreement and get my phone reconnected 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 11, 2026

    Hi ​@Sambino 

     

    Thank you for getting in touch with us.

    I’m sorry to hear about the issue with your service being disconnected. I understand how important it is to stay connected.

    Yes, we may be able to set up a payment arrangement for you. Please send us a private message so that we can help you to get connected.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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