Payment went through but account still showing outstanding payment | iD Mobile Community
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Question

Payment went through but account still showing outstanding payment

  • September 24, 2025
  • 1 reply
  • 13 views

I have paid my bill, the money has left my bank, but my id account is still telling me i have an outstanding balance 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 26, 2025

Hi there ​@Kai Lilienfeld, it can take upto 24-hours for payments to clear, and we’d recommend restarting your phone.

 

Are you back online yet please?

 

Thanks,

Tyler