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Question

Payment went through but account still showing outstanding payment

  • September 24, 2025
  • 1 reply
  • 29 views
K
Community Member

I have paid my bill, the money has left my bank, but my id account is still telling me i have an outstanding balance 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 26, 2025

    Hi there ​@Kai Lilienfeld, it can take upto 24-hours for payments to clear, and we’d recommend restarting your phone.

     

    Are you back online yet please?

     

    Thanks,

    Tyler

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