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payments

Carol Healey
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 Contributor

Payments 

Best answer by Siân

Hi ​@Carol Healey ,

We would only take two payments if there was two plans held by you. Are the Direct Debit reference numbers different? As this would indicate that you have a second plan with us.

Thanks,

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    Carol Healey
    New
 Contributor
    • Carol Healey
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    • New
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    • 1 reply
    • April 16, 2025

    Why are you taking 2payments each month

    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 967 replies
    • Answer
    • April 16, 2025

    Hi ​@Carol Healey ,

    We would only take two payments if there was two plans held by you. Are the Direct Debit reference numbers different? As this would indicate that you have a second plan with us.

    Thanks,

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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