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Question

payments

  • April 7, 2026
  • 1 reply
  • 4 views
M
Community Member

Account always says I owe you £10 in debt which is impossible, I have the payment history and I have paid every month on time for over a year. Also I’m not on contract anymore, so I’m paying as I go. 
it doesn’t make any sense 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 7, 2026

    Hi ​@Marty00,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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