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Emma Upton
Community Member
Community Member
Sep 2, 2026 5:00 AM UTC

payments

Hi I paid £30 a few weeks ago but u still took £60 a month?

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Sep 7, 2026 12:12 PM UTC

    Hi ​@Emma Upton,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.