Hi ​@Dxcyy.

Thank you for your post. You can easily make payments using our automated phone service instead.

Simply dial 0333 003 0001 or 0333 003 7777 from your iD Mobile phone, then select option 2 followed by option 1 to make a payment. Enter the amount you wish to pay and your card details. This process is quick, secure, and doesn’t require speaking to an agent.

If you don’t have access to your iD Mobile number, you can still make a manual payment by calling 0333 003 0001. Both options are convenient and secure. 
 

Thanks, 

Marquerita 

The iD Mobile Team