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Community Member
Tracy1972
Community Member
August 29, 2026

paymeny late

Hi 

I’ve recently left work due to osteoarthritis and I’m struggling at the moment I’m going on universal credits but my money isnt sorted as of yet 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 4, 2026

    Hi ​@Tracy1972 

     

    Thank you for getting in touch with us.

     

    Thank you for letting us know about your circumstances. I'm sorry to hear that you've had to leave work due to osteoarthritis and that you're currently experiencing financial difficulties.

     

    We understand that you are waiting for your Universal Credit payments to be arranged, and we appreciate you keeping us informed.

     

    Please send us a private message via our socials ( Facebook or Instagram) so that we can assist you.

     

    Thank you,

     

    Zandile 

    The iD Mobile Team 

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