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phone bill not coming out on date set

  • June 9, 2026
  • 1 reply
  • 1 view
J
Community Member

Phone bill is sent to come out on the 2nd of every month 

this does not happen it's now the 9th June and it still hasn't been taken from my account. 
I under stand when it the weekend but should it not come out the next working day? 
 

can I talk to a member of the team to sort this out please 

    1 reply

    Owethu M
    iD Mobile Employee
    Forum|alt.badge.img+10
    • Owethu M
    • iD Mobile Employee
    • June 9, 2026

    Hi ​@Jesscharlotte27, 

     

    Please refer to the message on the other you have made. 

     

    Owethu

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