Community Member

Question

Phone Bill Query

Forum|Forum|2 months ago
June 18, 2026
1 reply
38 views

Good evening, I have just received my bill through for June and I have a query on this.
I bought add ons as we were away in America and I ensured there was no overlap. Therefore I got an add on for 20th May to 30th May then again 30th May until 4th June.

I’m unsure why I have a bill for 30th May when I bought another.

If you could please look into it would be appreciated

Chloe

iD Mobile Employee

Hi @CnR1994,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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