Community Member

phone bill was charged 52 pound instead of 8 unsure as to why

1 reply
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Hi I checked my recent phone bill and it has been charged 52 pound instead of 8 I think theres a 40pound charge for a UK call but I cant tell in the statement if that is the reason

M

Marquerita T

iD Mobile Employee

Hi @Jokey.

Thank you for sharing. I’m sorry to hear your bill was higher than you expected. I understand how concerning that must be.

To find out exactly what has been charged, we’ll need to review your account, which we can only do securely through our live chat via https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

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