I bought a iPhone 17 through mobiles.co.uk, wasn't happy so returned the phone. The phone was returned, accepted and I have an email to confirm this.
I have had a bill for over £900 and I can't get hold of anyone to help, I have received an email today to say I need to pay or will have debt collectors..
I am very worried mainly because there isn't a number to call, live chat says no one is available and I have no idea what to do!!
Please help me
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
I have replied, how long until a reply? Thank you
Hi
Response times may vary but our team will get back to your private message as quickly as possible.
Thank you
Natalie
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