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phone still disabled after paying bill

  • February 17, 2026
  • 1 reply
  • 0 views
B
Community Member

I've paid my bill but the phone is still not working

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • February 17, 2026

Hi ​@Bigdaddy75 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.


Thanks,
Hosai

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