plan
When my contact comes to an end will I still be on £10 a month?
When my contact comes to an end will I still be on £10 a month?
Hi
Yes, if your current monthly price is £10, you will continue paying £10 a month on a rolling monthly basis after your minimum term ends, unless you make changes or your plan is subject to an annual price rise outlined in your terms
If you wish to confirm this then you can contact an advisor via Live Chat to discuss this (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-
https://www.idmobile.co.uk/live-chat
When you contact the Live Chat :-
Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot.
Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)
iD Mobile social media accounts:-
or email socialqueries@idmobile.co.uk.
Good luck x
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