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Plan cancel and refund

  • October 22, 2024
  • 1 reply
  • 23 views

I have cancelled the contract and havent received any kind of refund.

This topic has been closed for replies.

1 reply

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  • iD Mobile Employee
  • October 23, 2024

Hello @saniyav2502 

 

Welcome and thank you for reaching out to us here on the community. 

 

We are very sorry to hear you are waiting on a refund. 

Can you please confirm if your direct debit is still active with us? 

If yes, we recommend speaking to our Live Chat team to have any refund owing processed. 

You can reach the team here

 

Thanks, 

 

Nat