I don’t understand why I start pay 74.99£ instead of 30£ from last month. My money plan is 30£ per month.
Question
plan not clear
+10Hi
We're sorry to hear about the unexpected increase in your monthly charges, and we understand how concerning this must be.
As this will require a full review of your account and billing history, please contact our Customer Services Team via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to check exactly why the charge has changed and provide a clear breakdown for you.
We apologise for any inconvenience caused and will be happy to help get this resolved.
Owethu
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