please can I request an extension for paying this months bill | iD Mobile Community
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please can I request an extension for paying this months bill

  • November 6, 2025
  • 3 replies
  • 23 views

I recently received an unexpected vet bill, which affected my budget. Would it be possible to extend my payment deadline to 16.11.2025? I am also waiting for a call regarding radiotherapy, and if I miss the call, I won't be able to return it. Your assistance would be greatly appreciated. 

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3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • November 6, 2025

Don’t raise account issues on a community forum, members have no access obviously; contact ID via CHAT page.


  • Author
  • Active Contributor
  • November 6, 2025

The chat page hasn't been working so reached out here, I'll try chat page again later. 


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  • iD Mobile Employee
  • November 6, 2025

Hi, ​@Aussie5421 

Thank you for reaching out and explaining your situation. I completely understand how unexpected expenses can affect your budget, and I’m sorry to hear about the circumstances you’re dealing with.

Kindly send us a private message via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk.

Thank you,

Zandile

The iD Mobile Team