please reduce monthly payments now that ive paid off the phone

1 reply
23 views

Hi,

I believe my contract is about to end or already has, however I don’t want to upgrade my phone yet. Will you be reducing my monthly cost now I’ve paid off the phone itself?

thanks

Gemma M

iD Mobile Employee

Hi @L4uren,

If you think your contract has ended, but you're not ready to upgrade your phone yet, we'd recommend contacting our Sales Team to discuss the options available to you and review your current plan.

They can advise on any available SIM-only options, plan changes, or pricing that may better suit your needs now that you're out of contract.

You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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