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New Contributor
LUNAG88
New Contributor
July 31, 2026

problem with coverage

Hello, I paid my phone bill on Wednesday at 16:17 and since then my data and my calls aren’t going through and it’s saying I’ve reached my cap limit when I should have been renewed ? 

1 reply

Anneline M
iD Mobile Employee
Anneline M
iD Mobile Employee
August 2, 2026

Hi ​@LUNAG88, 

 

We’re sorry to hear about the issue you’re experiencing with your services. 

 

Kindly please confirm if you have tried resetting your network settings and restarting your handset? 

 

Thanks, 

 

Anneline

 

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