problem with my bill

Hey there, ​@Danima89 

We are so sorry to hear of the issues that you may be facing however in order to assist, we would need more insight on the issue. 

I recommend getting in touch with our customer service team via live chat https://www.idmobile.co.uk/live-chat where they will be able to access your account and assist you with your query securely.

Regards,

Gemma M

The iD Mobile Social Media Team

Hi My account was hacked and been ubgrade I just had before simple running  monthly sim card £15  now everything it's sorted out apart from payment I been pay over £42 which should be £15 I want to leave ID and everything sorted out

Hi ​@Wegas,

I am so sorry to hear of this. 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team