Question

Problems changing DD to business account

Forum|Forum|11 days ago
April 10, 2026
2 replies
24 views

GeeeeeeeeeW
Community Member

Having trouble changing my Direct Debit to my business account. Is it possible to do this?
I’m self employed, but thanks to MTD I now have to have a dedicated business account. The account is the same address, but obviously has my business name, not personal.

Assuming this is the problem, is there any way around it?

Thanks

+26

WelshPaul
Platinum  Contributor
Forum|Forum|11 days ago
April 10, 2026

iD Mobile plans are for personal use only. Using them for business purposes breaches your agreement’s terms and conditions so you might want to keep it under wraps.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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Z

+8

Zandile M
iD Mobile Employee
Forum|Forum|11 days ago
April 11, 2026

hI @GeeeeeeeeeW

Thank you for getting in touch with us,

I understand you’d like to update your Direct Debit to your business account. However, please note that our plans are for personal use only, and we are unable to accept payments from business accounts.

You would therefore need to use a personal bank account that matches the name registered on your iD Mobile account to set up or update your Direct Debit.

Thank you,

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.