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Question

promise to pay

  • August 18, 2026
  • 3 replies
  • 19 views

Is it possible to extend when my bill due. Having couple difficulties with bills

3 replies

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  • iD Mobile Employee
  • August 19, 2026

Hi ​@Jnewlands 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

 

Zandile M

The iD Mobile Team 


  • Author
  • New Contributor
  • August 19, 2026

I can see nothing in my private messages 


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  • iD Mobile Employee
  • August 20, 2026

Hi ​@Jnewlands.

 

Thanks for your post. If you can’t see anything in your private messages, please could you contact us directly via live chat on our website? Our team will be happy to assist you there.

 

You can start a live chat here: https://www.idmobile.co.uk/live-chat.

 

Thanks,

Marquerita

The iD Mobile Team