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Community Member
Stacey loulou92
Community Member
Oct 5, 2026 7:07 AM UTC

proof of purchase

My proof of purchase invoice wasn't in with the phone that was delivered on Saturday. So unable to claim cash back without it.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Oct 6, 2026 3:25 PM UTC

Hi ​@Stacey loulou92 


Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you.

Please do check your SPAM and junk emails as this is usually sent there.

Thanks,
Hosai​​​​​​​

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