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Community Member
Ian44
Community Member
Aug 20, 2026 8:50 AM UTC

Recent Payment

Hi I pay by direct debit and recently I paid a separate payment of £25 . However my app does not show a reduction in my direct debit payment. Why is that?

 

 

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Aug 20, 2026 10:45 AM UTC

    Hi ​@Ian44,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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