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Refund

  • January 12, 2026
  • 1 reply
  • 20 views
U
Community Member

hi, I activated the roaming service by mistakes, is there anyway I can cancel and get a refund please? 

Best answer by MZone

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Ujjaval    

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    1 reply

    MZone
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    • MZone
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    • Answer
    • January 12, 2026

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Ujjaval    

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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