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Janeted
New Contributor
August 18, 2026

Refund of addon as previously discussed

  • August 18, 2026
  • 1 reply
  • 9 views

Hello, 

Please can you now review the add on that I mistakenly added to the wrong number on my account when I was in Montenegro.

One of your team suggested that I should get in touch once the bill has been generated so that you could check that the add on had not been needed. 

Regards 

Janet Edwards 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 15, 2026

    Hi ​@Janeted,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?
     
    We look forward to hearing from you.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

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