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Community Member
July 29, 2026

refund on extra payment

  • July 29, 2026
  • 2 replies
  • 11 views

I paid my phone bill early then got took out again so now im in credit could I have it refunded back to my bank please

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    July 29, 2026

    This is a Community [Member] forum; you need to 
    contact id directly via their CHAT page.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    July 29, 2026

    Hi ​@Gemlou90 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.