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refund on extra payment

  • July 29, 2026
  • 2 replies
  • 11 views

I paid my phone bill early then got took out again so now im in credit could I have it refunded back to my bank please

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • July 29, 2026

This is a Community [Member] forum; you need to 
contact id directly via their CHAT page.


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  • iD Mobile Employee
  • July 29, 2026

Hi ​@Gemlou90 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team