I selected an add on for additional voice by mistake. I have unlimited voice and messages on my plan. I thought this was for the roaming option as I wanted to recieve some calls. How do I cancel this.
Solved
refund voice add on
Best answer by WelshPaul
Typically, iD Mobile will not refund or cancel add-ons, unless it was a fault on their end.
You could try asking a live chat agent for a refund – you might get lucky.
https://idmobile.co.uk/live-chat
+26Typically, iD Mobile will not refund or cancel add-ons, unless it was a fault on their end.
You could try asking a live chat agent for a refund – you might get lucky.
https://idmobile.co.uk/live-chat
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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