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Community Member
December 23, 2025
Solved

Remove Spend Cap restrictions

The most I can select is £25. I need to increase this to £75 please. How do I go about it?

    MZone
    MZoneAnswer
    Platinum 
Contributor
    December 24, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Tr0ll3y    

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    1 reply

    MZone
    Platinum 
Contributor
    MZoneAnswer
    Platinum 
Contributor
    December 24, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Tr0ll3y    

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.