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replacing a pay montly sim with esim

  • September 26, 2025
  • 1 reply
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J
Community Member

I am 10 days away from my 24mth contract end and I wanted to move to a sim only deal. I have paid for and downloaded an eSIM. Am I now paying for both or will the eSIM cancel the monthly contract?

Best answer by WelshPaul

I wanted to move to a sim only deal.

You should have upgraded your plan instead of purchasing a new one. Now you have two plans, and you’re responsible for paying both until you cancel one. Unfortunately, you can’t transfer your number from your old plan to the new one. 

    1 reply

    WelshPaul
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    • WelshPaul
    • Platinum 
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    • Answer
    • September 26, 2025

    I wanted to move to a sim only deal.

    You should have upgraded your plan instead of purchasing a new one. Now you have two plans, and you’re responsible for paying both until you cancel one. Unfortunately, you can’t transfer your number from your old plan to the new one. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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