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Active Contributor
June 18, 2026
Question

reporting old address after update address

  • June 18, 2026
  • 1 reply
  • 15 views

I am updated my address and my bill is issuing with my new address, but in reporting to credit agencies, still report old address. 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 21, 2026

    Hi ​@aghaeian

     

    Thank you for getting in touch.

     

    We’re sorry for any confusion regarding the address showing differently on your bills compared to what is being reported to the credit reference agencies.

     

    Once your address has been updated on your iD Mobile account, this will be reflected on your billing information. However, updates to credit reference agencies are not always immediate, as information is shared through regular reporting cycles.

     

    Please allow time for the information to be updated. 

     

    Owethu