Question

Request for Call History Records

Forum|Forum|1 day ago
June 23, 2026
2 replies
1 view

BartlomiejKrol
Community Member

Dear Customer Service,

I would like to request a detailed record of my phone calls from June 1, 2026, up to today's date. This matter is very important to me, and I would appreciate your assistance.

Could you please send the call history report to my email address associated with my account? If you require any additional information or verification of my identity, please let me know.

Thank you for your prompt attention to this request. I look forward to your response.

Kind regards,
Bartlomiej Król

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+12

Gemma M
iD Mobile Employee
Forum|Forum|16 hours ago
June 23, 2026

Hi @BartlomiejKrol,

Thanks for getting in touch.

If you'd like to request a detailed record of your calls, you'll need to submit a Subject Access Request (SAR) through our privacy portal. Our dedicated team will then review your request and advise what information can be provided.

You can submit your request here: https://privacyportal-de.onetrust.com/webform/fcbd696d-c14f-408d-b001-5765158c26f8/857a80ef-f496-40e2-adcb-91c40f492f50

If any further identity verification is required, the team handling your request will contact you directly.

Regards,

Gemma M

The iD Mobile Social Media Team

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