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Community Member
Oct 26, 2026 9:24 AM UTC

restricted account-3 times payment

Hi I’ve been restricted and I paid my outstanding balance like 3 times and it still says I have outstanding balance 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Oct 26, 2026 6:08 PM UTC

    Hi ​@Amini,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

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