Skip to main content
Question

Roaming didnt work and ive been over charged

  • June 11, 2026
  • 1 reply
  • 16 views
J
Community Member

I was in Albania 2 weeks ago and payed for Roaming beyond. When I returned I found I have been charged extra for data and text used and now have a bill for £67! Please can you sort this for me

 

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • June 12, 2026

    Hi ​@JaneRuth 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement