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Community Member
June 11, 2026
Question

Roaming didnt work and ive been over charged

  • June 11, 2026
  • 1 reply
  • 28 views

I was in Albania 2 weeks ago and payed for Roaming beyond. When I returned I found I have been charged extra for data and text used and now have a bill for £67! Please can you sort this for me

 

    1 reply

    iD Mobile Employee
    June 12, 2026

    Hi ​@JaneRuth 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.