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Scam email?

  • May 8, 2026
  • 1 reply
  • 6 views
S
Community Member

Got an email from you stating I disputed my DD set up and so you have now cancelled the DD with my bank. Thus is not true as I didn't cancel it. Please reinstate. Thank you. 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • May 8, 2026

    Hi ​@Stefan Frontczak 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile

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