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Community Member
Porkpie6969
Community Member
July 6, 2026
Question

Second plan purchase

Hello i bought a 2nd plan with you for my other phone wanted it as a new phone number but both plans linked to the same account and payment method but nothing has happened worried i did it wrong im working at the moment but will get back to you asap

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 7, 2026

    Hi ​@Porkpie6969,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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