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Set up a direct debit

  • July 13, 2026
  • 1 reply
  • 3 views

I wish to speak to an advisor .

I am fully up to date with payments and it won’t let me

 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 13, 2026

Hi ​@AntonyF,

 

We're sorry to hear you're having trouble.

 

Could you tell us a little more about what you're trying to do and what isn't letting you proceed? Please don't post any personal or account information, as this is a public forum.

 

The more detail you can provide about the issue, the better we'll be able to point you in the right direction.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team