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Community Member
AntonyF
Community Member
July 13, 2026

Set up a direct debit

I wish to speak to an advisor .

I am fully up to date with payments and it won’t let me

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 13, 2026

    Hi ​@AntonyF,

     

    We're sorry to hear you're having trouble.

     

    Could you tell us a little more about what you're trying to do and what isn't letting you proceed? Please don't post any personal or account information, as this is a public forum.

     

    The more detail you can provide about the issue, the better we'll be able to point you in the right direction.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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