Hi ​@Artinag1, 

Thank you for reaching out.

You can set up your Direct Debit directly through the iD Mobile app. Please follow these steps:

1. Open the iD Mobile app and sign in.
2. Select your mobile number.
3. Go to Bills or Billing.
4. Select Payments or Payment Details.
5. Select Set Up Direct Debit.
6. Enter your bank account details as requested.
7. Follow the on-screen instructions to complete the setup.

Once the Direct Debit has been successfully set up, future bills should be collected automatically on your scheduled payment date.

If you're having any difficulty setting up the Direct Debit through the app, please let us know and we'll be happy to assist you.

Owethu