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Community Member
LyssiaT
Community Member
August 21, 2026

sim only charges

Hi I changed to a sim only contract in may that was £33.50 a month and haven’t been charged for June and July of which should be £10 a month but been charged only £7.19 this month August just wondered why this is 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 22, 2026

    Hi ​@LyssiaT 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

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