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Community Member
Oct 26, 2026 6:54 PM UTC

Sim only downgrade my phone today

Hello I want to down grade to sim only now 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 27, 2026 4:28 PM UTC

    Hi ​@ADJ83,

     

    If you'd like to move to a SIM Only plan, you can do this through the iD Mobile app:

    1. From the dashboard, scroll down and tap on "View all upgrade deals".
    2. On the next page, select the "SIM Only deals" option.
    3. Scroll down and tap "Choose this plan" next to the SIM Only plan you'd like.
    4. Tap "Continue" and follow the on-screen instructions. A card verification may be required.
    5. Once completed, tap "Place order".
    6. You'll receive an order reference number confirming the change.

     

    If you have any trouble changing your plan or can't see the SIM Only options, please contact our Live Chat team for assistance: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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