You’ve made a mistake and increased my plan price when I’m sim only. It clearly says on your website that price increases are not for sim only.
Fix this now please. I am very disappointed by how difficult it is to contact you and will be leaving a 1 star review on trustpilot if I don’t have a solution within 24 hours. I will then cancel my contract if you continue to overcharge me against your own T&Cs.
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
No you haven’t sent me anything
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