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Community Member
Hannahkinvig
Community Member
July 6, 2026

social tarriff

Can you check if I am eligible for the social tariff as I receive universal credit

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 7, 2026

    Hi ​@Hannahkinvig,

     

    hanks for getting in touch.

     

    At the moment, iD Mobile doesn't offer a social tariff for customers receiving Universal Credit or other benefits.

     

    Unfortunately, we're unable to check eligibility for a social tariff on your account as we don't currently have one available.

     

    If you're looking to reduce your monthly cost, we'd recommend contacting our Sales team via Live Chat, who can discuss the most suitable plans and any available offers for your account.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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