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Question

spam call saying from ID mobile

  • July 1, 2026
  • 1 reply
  • 5 views

Just had a voicemail saying ive used all my minutes. Unlimited minutes and can still make calls 0141 number asking for a payment.

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 3, 2026

Hi ​@DEXTER53,

 

We're sorry to hear you've received this.

 

From what you've described, it sounds like a scam voicemail. We would never leave a voicemail asking for payment because you've used all of your minutes, especially if you're on an unlimited minutes plan.

 

We'd recommend blocking and reporting the number, and not calling it back or providing any personal or payment details.

 

For reference, the only payment methods we offer are via:

  • The iD Mobile app or My Account online.
  • Our automated payment lines: 0333 003 0001, 0333 003 7777, or by dialling 7777 from your iD Mobile phone.

 

If you have any concerns about your account or bill, please contact our Customer Service team via Live Chat.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team