Hi ​@MikkiHall,

Thank you for reaching out to us please accept my apologies for the inconvenience caused to you.

At iD Mobile we do not support Standing orders however you can make a manual payment to the account on the app or by calling the following numbers.
 

Just dial 0333 003 0001, 0333 003 7777 from your iD Mobile phone, and select option 2, then option 1 to make a payment. Enter the amount you’d like to pay and then enter your card details. Both of the above options are quick and secure, and can be done without having to speak to anyone.

Alternatively, if you don't have access to the ID Mobile number you can dial 03330030001 to make your manual payment. The above options are quick and secure and can be done without having to speak to anyone.

Thanks,
Hosai