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Community Member
EDelegado
Community Member
May 22, 2026

Standing Order malfunction/ Plan cancelled

  • May 22, 2026
  • 1 reply
  • 6 views

Hey, I accidentally cancelled my standing order for my bill, and had a £20 bill debt. I have just made the payment to hopefully get back up to date, but I think my plan has already been cancelled. I was hoping there was a way to continue my plan and reinstate a standing order for my bill. 

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 24, 2026

    Hi ​@EDelegado,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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