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Standing Order malfunction/ Plan cancelled

  • May 22, 2026
  • 1 reply
  • 4 views
E
Community Member

Hey, I accidentally cancelled my standing order for my bill, and had a £20 bill debt. I have just made the payment to hopefully get back up to date, but I think my plan has already been cancelled. I was hoping there was a way to continue my plan and reinstate a standing order for my bill. 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 24, 2026

Hi ​@EDelegado,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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