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Question

still being billed

  • June 22, 2026
  • 1 reply
  • 6 views

I left id on 23/11/25 got the puc code why am I still being billed the number is { REMOVED }. How do I claim the money back ? Thank you 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • June 23, 2026

Hi ​@Lou66,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai