Skip to main content
Community Member
July 1, 2026

still taking money even though ive payed for my sims manualy

  • July 1, 2026
  • 1 reply
  • 4 views

Hi I’ve payed my sim only bills however there saying my direct debits have fails if I’ve payed the bills manually why are you still trying to take money 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@Benjiboy67,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.