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Community Member
Fransiscus
Community Member
September 30, 2025
Question

Stop plan anytime

  • September 30, 2025
  • 1 reply
  • 62 views

If I would buy the plan let say 12 month with term of condition 3 months half price and after then normal price. If I change my mind in 30-60 days and I make the decision to stop the plan, it’s can be anytime stop the plan or not?and if stop the plan, I am still have a charge fee like early termination fee or not?

    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    October 2, 2025

    Hi there ​@Fransiscus, if you take out a contract via iD Mobile online, you’ll have a 30-days returns period, where you can cancel without paying an early termination fee. If you cancel after 30-days, you will need to pay the remainder of the contract off to leave early.

     

    Thanks,

    Tyler

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