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Community Member
Oct 23, 2026 12:51 PM UTC

struggl

I have recently lost my job, so I am unable to pay my phone bill that is due today. I have a new job interview next week, get paid on the 4th- can my date be changed to the 4th of every month and I will repay what I owe when I have the money if you can keep my data calls and texts for the month 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 26, 2026 11:34 AM UTC

    Hi ​@Sarah19xx,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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