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Community Member
Moomoo_1
Community Member
October 2, 2026
Question

Struggling to pay bills and not sure where to look and who yo contact

I’ve been out of my job for over two months and really have a hard time paying bills. I’ve been down and now finally getting on my feet but desperately need to keep my phone bill up and I can’t afford. How does one manage?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 3, 2026

    Hi ​@Moomoo_1,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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